If you have any questions, please feel free to contact us!
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Frequently Asked Questions
Can I return my order?
Yes, you can cancel your order within 14 days of receiving the goods without giving a reason. The items must be unused and undamaged. It is important to inform us of your return beforehand. After receiving and inspecting the return, we will refund the purchase price in accordance with our cancellation policy.
Are the products available immediately or are they manufactured?
Our own manufactured products are ready for immediate shipment . Delivery times from our partners depend on their stock levels if the products are not in stock with us. All delivery times are indicated on the product pages ; however, deviations may occur in rare cases.
Who can I contact if I have questions about products or custom orders?
For any questions regarding our product portfolio or custom-made products, you can easily contact us using the contact form above or directly by email . We are also happy to answer any other questions you may have!
Where are your products manufactured?
Our products are developed and manufactured in Germany . We place the utmost importance on the quality and functionality of our products. If something doesn't meet your expectations or doesn't fulfill them, contact us for a free replacement .
How much are the shipping costs?
Shipping costs depend on the delivery location and vary depending on the product . You can easily view all shipping costs at checkout.
